Customer Service Representative - Baumann Plumbing ( HIRING )

Date Posted: Mon, 25 May 2020 01:56:48
Salary: -
Charlotte, NC

Job Description

Be the first point of contact with Baumann clients, handle all aspects of client relationship management and service support

  • Responsibilities
  • Provide proactive support for clients and following up with them to resolve problems, answer questions, correspondence, and create job tickets
  • Meet production, timeframe, and quality guidelines as established by the company
  • Provide timely and accurate information to Client
  • Informative on company products and services
  • Assist account managers in processing orders for customers
  • Answer phone calls, emails and greet customers as they walk in

Competency

  • Time Management Skills
  • Interpersonal Skills
  • Proficient computer skills
  • Email Etiquette
  • Communication Proficiency
  • Action Oriented
  • Results Driven
  • Multi-tasking
  • Ambitious

Job Type: Full-time

Salary: $13.50 to $22.00 /hour

Education:

  • High school or equivalent (Required)

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Computer Skills: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Additional Compensation:

  • Commission
  • Bonuses

Benefits:

  • Dental Insurance
  • Employee Discount
  • Health Insurance
  • Paid Time Off
  • Referral Program

Communication method(s) used:

  • Chat
  • Phone
  • Email

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Schedule:

  • Monday to Friday

Job Types: Full-time, Part-time

Salary: $15.00 to $25.00 /hour

Benefits:

  • Health Insurance

Work Location:

  • Fully Remote

Schedule:

  • Monday to Friday

Job Types: Full-time, Part-time

Salary: $13.50 to $22.00 /hour

Work Location:

  • Fully Remote

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday
Answer phone calls, emails and greet customers as they walk in. Answer incoming customer inquiries. Provide proactive support for clients and following up with them to resolve problems, answer questions, correspondence, and create job tickets. Collaborate with management teams to stay updated on new products, services, and policies....

Company : BAUMANN PLUMBING

Job Title : Customer Service Representative - Baumann Plumbing ( HIRING )

location :

For more information, click here to apply

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Job Detail

  • Job Id
    dd37055ac2f491d6
  • Location
    Charlotte, NC
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact BAUMANN PLUMBING

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